TFYS is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.yourbusinessname.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•      For the primary purpose for which it was obtained

•      For a secondary purpose that is directly related to the primary purpose

•      With your consent; or where required or authorised by law.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:

•      Third parties where you consent to the use or disclosure; and

•      Where required or authorised by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

[Your business name] will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:

info@thanksforyourservice.net

Introduction

These terms of use (“Terms”) govern your access and use of this website which is operated by Thanksforyourservice ABN 99678761926] (“we”, “us”, or “our”).

By accessing and using this website, you agree to be bound by these Terms.  If you do not agree with these Terms, you must not access or use this website.

We reserve our right to change these Terms at any time, without notice to you.  When we change these Terms, we will also update the “Date of last update” at the top of these Terms.  You should check this page occasionally to ensure you are familiar with any changes.

Intellectual property rights

All intellectual property rights (including copyright and trademarks) in the content and design of this website are owned by us.

You may, for personal use only, print a copy of any part of this website to view it.  All other use, copying or reproduction of any part of this website is prohibited without our prior written approval.

Links

This website may provide links to other websites. This is done for your convenience only.  We take no responsibility for the accuracy or currency of the information on those sites.  We do not endorse any information, goods or services referred to within those sites, and our provision of these links should not be taken as an endorsement.

Good and Services

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all  products listed as being out of stock. 
Goods and services available on our site include research packages and research services.
All information, descriptions, or images that we provide about our goods and services are as  accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the  accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk. 
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If- we cancel your order and have already  Processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your  payment instrument to verify receipt of any refund

Payments  We accept the following payment methods on our Site:  PayPal  . 
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to  use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument. 
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your  transaction. 
Consumer Protection Law  Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection  legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies  under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a  conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.  

Liability

We are not liable to you on any basis (including negligence) for any loss or damage (however caused) arising out of or in connection with your use of this website or its contents.

Our total liability to you for any claims arising out of or in connection with your use of this website or its contents under any statutory right that cannot be excluded is limited at our option to either the resupply of the relevant services or the payment of the cost of same.

Disclaimer

If you choose to use the website, you do so at your own sole risk.

We make no representation that anything offered through the website is available for use in other locations, or that it complies with laws and regulations of other locations.

We make no warranty that the website will meet your requirements or be available on an uninterrupted, secure or error-free basis.

We make no warranty regarding accuracy, timeliness, truthfulness, completeness or reliability of any content obtained through the website, or that this website is free of viruses or other harmful components.

Indemnity

To the fullest extent allowed by law, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, losses and expenses (whether in tort or in contract) arising out of or related to your use of this Website.

Privacy policy

We are committed to protecting your personal information. Please refer to our Privacy Policy which describes how we collect and manage your personal information.  By agreeing to and accepting these Terms, you also agree to and accept the terms of our Privacy Policy.

Severability

If any part of these Terms is held to be illegal, invalid or unenforceable by a Court of law, the legality, validity and enforceability of the remaining parts will not be affected.

Waiver

Any failure or delay by us to enforce any provision of these Terms will not be interpreted as a waiver of our rights or remedies.

Termination

These Terms are effective until terminated by us, which we may do at any time and without prior notice to you.

Any rights or obligations that have accrued up to and including the date of termination will survive.

Governing law and jurisdiction

These Terms, and all related matters, shall be governed and interpreted by the laws of Victoria.

Any dispute under these Terms shall be subject to the exclusive jurisdiction of the Courts of Victoria.

Contact us

If you have any questions about these Terms, please contact us by emailing info@thanksforyourservice.net.